Changelog for March and Q1 2025

Hello Everyone,

As March comes to a close and we wrap up Q1 2025, I’m excited to share an in-depth update on our recent enhancements and future initiatives. Your feedback has been invaluable, and we’re thrilled to keep you informed on our progress

Add-Ons: Enhancing Pricing Strategy

What’s New:

We’ve introduced add-ons that allow customers to enhance their base experience by selecting additional services. For example, if a customer books our paint and wine experience, they can now opt for a higher-tier bottle upgrade. Similarly, for tennis court bookings, users can add options such as ball sets and racket rentals.

Why It Matters:

These enhancements fill a crucial gap in our service offering by enabling flexible pricing and customisable experiences. This not only enriches the customer journey but also addresses limitations we previously faced of not having standard cart systems.

Current Availability:

For now, add-ons are available exclusively for Appointment-based services, with plans to extend this functionality to regular dates, courses, and terms in the near future.

Appointments: A More Intuitive Booking Flow

Enhanced Booking Process:

Historically we haven't focused a lot in the appointments based business but we are changing that since we feel this solve a lot of gaps in software scheduling issues.

**New Sequence: **We’ve revamped the booking flow. Instead of the old “Ticket → Day → Time” sequence, the process now follows a more natural “Day → Time → Ticket” progression, especially useful when multiple ticket options exist.
Reusable Pricing: We’ve implemented a reusable pricing model for slot scheduling. This streamlines the process, reduces repetitive setup, and ensures consistency across booking sessions.

Impact:

These changes simplify the user experience and allow for more flexibility in managing appointment sessions, ultimately leading to fewer errors and a smoother booking process.

Based on it we are planning on sunsetting the **Group Requests **since it can be done in more flexible way through Appointments

UI & Navigation Improvements:

Refreshed Design: Our dashboard now features an updated navigation system and refined interface elements. Although you may notice changes across various pages, these updates are intentional as we modernise our tech stack.
Foundational Upgrades: These improvements set the stage for future features, ensuring our platform remains both robust and user-friendly.

Notifications: Stay Connected in Real Time

New Notification Inbox: We have come to realization that for more we focus on building more robust emails notification they will always be some issues that is outside of our control ( ie: inbox full). So we need to focus is expanding the channels we notify our partners besides emails. But also allow them which and how notification they want.

Central Hub: We’ve added a dedicated notification inbox, accessible via the bell icon in the upper-right corner. This will serve as your primary location for all in-app alerts.

**Multi-Channel Approach: **Beyond traditional email notifications, our system will soon support SMS and push notifications. This multi-channel approach guarantees that you receive timely updates, no matter how you prefer to stay informed.

Based experience: The work we learn from doing this to create the system for our partners will foundation that we are going to build the notification system similar that you will be able to notify your customers.

Bundles: We want to provide you with a quick update on the bundles, which have experienced a delay. Our bundles require a customer-facing account so users can manage them effectively. Unfortunately, our current authentication system doesn’t support our ideal method—user authentication via a one-time code.

We are currently in discussions with an authentication provider to explore potential solutions that meet our needs. Due to the sensitive nature of this matter, the process is taking a bit longer than anticipated since we want to make sure is done correctly.

Other Enhancements

Pages Management Overhaul:

Improved UX: We’ve completely reworked the pages management section to provide a clearer, more intuitive experience. Soon, you’ll be able to create and edit additional pages such as:

Reviews Page: To showcase customer testimonials.
Calendar Page: A new view style offering an alternative to traditional timetables.
Blog & Blog Detail Pages: Designed to boost website traffic and engagement.

Fixes

Duplicate Feature:
A new duplicate feature has been added on the listings pages, making it easier to create similar listings without starting from scratch.
We’ve corrected an issue where appointment durations were not displayed accurately on customer-facing websites, ensuring reliable and consistent information.

Looking Ahead: Our Roadmap & Strategic Vision

Expanding Sales & SEO Initiatives:

As we continue to enhance our platform, we’re also focusing on improving our website’s SEO and developing new sales channels through strategic partnerships. Our aim is to boost visibility and drive more traffic to your services.

Integration Roadmap:

We’re excited to share our three-tier integration strategy, designed to cater to various business needs:

Level 1 – Our Website:

For New Businesses: This is ideal for businesses just starting out or those without the resources for a custom website. We’re committed to ongoing investments that will allow for greater customisation and enhanced functionality.

Level 2 – Embedded Components (Widgets):

Current State: Our current solution uses iframes to embed components, which comes with some limitations in terms of style consistency but also the stack it works.

Future Plans: We will transition to Web Components, enabling a more seamless “Book Now” solution that integrates smoothly with your existing website, while still supporting the current embedded code option.

Level 2 MCP (Servers) – AI Integration:

Innovative Booking Assistance: We are developing an MCP server that will power AI. This initiative will eventually lead to an AI assistant that can handle booking, rescheduling , cancel directly on your website or through an integrated widget.

Level 3 – Public API:

Full Data Access: Starting in April, we will begin building a public API that will initially offer read-only access. Over time, this API will expand to include data input capabilities, empowering you to integrate our system with custom websites, mobile apps, or third-party marketplaces.

Thank you for your continued support and for being an essential part of our journey. We’re excited about these updates and look forward to sharing more innovative features in the upcoming quarters. Please feel free to reach out with any questions or feedback.

Kind regards,

Vitor Goncalves