The AI booking assistant that never sleeps
Answers questions, takes bookings and reschedules customers 24/7 — on your website and WhatsApp. For kids activities, yoga studios, tours, cooking classes, workshops and every activity business in between.
Little Makers Studio
Online — replies instantly
Hi! Is there space on Saturday's kids pottery camp?
23:02
Yes! There are 3 places left for Saturday at 10:00 ✨ Shall I book one for you?
Yes please, for Mia (age 8)
Kids Pottery Camp
Sat 14 Jun · 10:00 · 1 child
Booking confirmed
23:04
Booked at 23:04
While you slept 😴
It doesn't just answer. It acts.
Most chatbots point customers at a help page. Baluu's AI chatbot is connected to your real schedule and your real bookings — so the conversation ends with something done.
Searches your schedule
Knows your classes, sessions and availability in real time. “Is there space on Saturday?” gets a real answer, not a link.
Takes real bookings
Customers book inside the conversation — the chatbot finds the session, books the spot and sends the confirmation.
Reschedules customers
“Can I move to next week?” handled end-to-end. The chatbot offers alternatives and moves the booking for them.
Hi — we booked the street food tour for Sunday but can't make it anymore 😬
No problem! There's space on Sat 21 Jun at 14:00 or Sun 29 Jun at 11:00 — which works better?
Saturday please!
Done — your tour is now Sat 21 Jun, 14:00 ✓ Confirmation on its way.
Wherever your customers already are
One chatbot, three places. It's already on your Baluu website — and it can follow your customers to your own site and WhatsApp.
Your Baluu website
Included automaticallyBuilt into the booking website Baluu gives you — your customers can already chat.
Your own website
Copy & paste embedDrop the same chatbot into any site with a small embed snippet. No developer needed.
Customers book and manage visits in the app they already use all day.
The AI assistant that clears your to-do list
Daniel isn't a FAQ bot. He's an action-first AI assistant inside your dashboard with real tools — ask in plain English and he does the work.
Segment your customers
“Show me everyone who booked in the last 3 months but hasn’t been back”
Edit tickets & listings
“Raise the Saturday workshop to £45 and fix the typo in the description”
Draft your newsletter
“Write next month’s newsletter about the new evening classes”
Build website pages
“Add a page about private group bookings with a photo gallery”
Daniel only sees your account's data, and only owners and managers can use him.
Daniel
Your AI assistant
Find customers who haven't booked since March
12 customers found
Segment readySarah M.
Last visit 12 Mar
Tom H.
Last visit 28 Feb
Priya K.
Last visit 15 Jan
Try it free, every single month
AI features run on credits — and every Baluu plan includes free credits monthly. No card, no catch: they're there so you can see what the fuss is about.
Free credits every month
Every plan includes monthly AI credits at no extra cost. No card, no setup — they're already in your account.
Two separate pools
Customer chatbot usage and team usage are tracked separately, so you always know exactly where credits go.
Top up only if you love it
Run out? Your booking system keeps working as normal. Add more credits only when you want more AI.
Connect ChatGPT & Claude straight to Baluu
Baluu supports MCP — the open standard AI agents use to talk to other platforms. Let ChatGPT, Claude or your own agents create bookings and fetch sessions directly from your account. No API integration project required.
Up and running in three steps
No setup wizard, no training period. The AI is part of your account from day one.
Create your free account
Set up your listings in minutes — or just log in if you're already on Baluu.
Your chatbot is already live
It's built into your Baluu booking website. Add it to your own site or WhatsApp whenever you're ready.
Hand Daniel your to-do list
Open the dashboard, click the assistant button, and ask for something you've been putting off.
Frequently asked questions
What is an AI booking assistant?
An AI booking assistant is a chatbot that handles bookings conversationally — it answers customer questions, checks availability, takes bookings, and reschedules visits without anyone clicking through pages. Baluu's AI booking assistant is built into every account and works on your booking website and WhatsApp.
Can customers really book over WhatsApp?
Yes. Once you connect a dedicated WhatsApp number to Baluu, the chatbot answers your customers inside WhatsApp — searching your classes and sessions, taking bookings, and rescheduling them. The website chatbot works out of the box with no setup at all.
Does the chatbot work on my own website?
Yes. The chatbot is built into the booking website Baluu provides automatically, and if you run your own website you can add the same chatbot with a small embed snippet — no developer needed.
What can Daniel, the dashboard AI assistant, do?
Daniel is an action-first AI assistant for owners and managers. He can segment your customers (“show me everyone who hasn’t booked since March”), edit your tickets and listings, draft newsletters, and build pages for your website. You ask in plain English; he does the work.
Is my customer data safe?
Yes. The chatbot and Daniel only have access to your own account's data — never another business's. Daniel is restricted to owners and managers, and every action is scoped to your account.
How much does the AI cost?
Every Baluu plan includes free AI credits each month, so you can use the chatbot and Daniel without paying anything extra. Usage is tracked in two separate pools — one for your customers' chatbot, one for your team — and you can top up if you need more.
What happens if I run out of credits?
Your booking system keeps working exactly as normal — customers can still book through your website. The chatbot simply lets customers know it's unavailable until your free credits renew or you top up.
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